Technical Support Officer

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field technical support

We are considering a capable and professional Technical Support Officer, who can interface with candidates at an advisory level, manage computer framework projects.

East Coast Immigration 

Job info:

Location:West End, QLD

Above Award

Job type:Full-time position, Permanent position
🕛 Schedule:Closes 27 Aug 2022, 12:00
Salary Offered: $75,000 to $85,000 + Superannuation

Job description of Technical Support Officer :

Full Time Experience Technical Support Officer. We are considering a capable professional who can interface with candidates at an advisory level, manage computer framework projects, and take responsibility for resolution of technical issue user will: 

Qualities and SKills of Technical Support Officer:

• Act as a point of contact for new and existing clients seeking technical assistance and support 

• Identify opportunities for software and hardware changes and upgrades relative to the particular client’s business needs/goals

 •In IT Jobs, Technical Support Officer handle problems and queries from clients, and give technical advice and support to troubleshoot problems 

• Determining how the clients’ current technologies can be modified or enhanced to better meet with their business needs• Oversee project resources, perform testing of project results, and hand them over to customers.

• Execute and oversee onboarding and migration projects 

• Assist clients with installing and downloading the appropriate software 

• Strive for maximum client satisfaction by ensuring they are maximizing the potential of their computer framework  and software 

• Technical Support Officer Encourage in setting up and supporting computer networks

 • Contribute to the design and drafting o

our procedural documentation

 • Contribute to the design and drafting of our website content when required

 • Where it is with in the scope, assist with any problems with other equipment such as terminals, modems, printers, etc 

  • • supervise, Train, and lead the team of junior technical consultants must have at least 3years of relevant work experience. Should also hold a relevant Diploma qualification,or
  • 2years of full-time work experience may be preferred instead of a formal qualification in some circumstances. 
  • $95,000 + Super. Fresh Method
  •  West End, Queensland.

Application questions for Technical Support Officer:

  • Why are you the right applicant for this job?
  • Do you have a relevant Diploma level qualification?
  • Do you have at least 2years of relevant full-time work experience?
  • Are you available to commence immediately in a full-time capacity?

It is an excellent place to grow your career. We are interested in hearing from you. 

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