Systems Support Engineer I-Remote IT Job in USA

System Support Engineer I

Our team is looking for a Systems Support Engineer I for our team. You will be responsible for working on a team at the Red River Service Desk in Chantilly, VA. We need a passionate person who will handle technical support requests directly from customers.

Company NameRed River
Updated20th Dec22, Monday
LocationRemote – United States
To apply for Systems Support Engineer I Job Please:Click Here

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Responsibilities-Systems Support Engineer I Job

  • As a System Support Engineer I, you must have experience with desktop operating systems
  • Working experience with Office365 Administration, including exchange, OneDrive, and teams
  • Help in taking inbound client phone calls from the call center and working with these end users to sort out the issues
  • Must have basic domain functionality experience with Active Directory functionalities and DHCP
  • Superb knowledge of Windows, Mac operating systems, and Backup Solutions
  • Basic knowledge of troubleshooting Remote Desktop Services and VPN
  • Basic understanding of core network components
  • You have to maintain standards and documentation on an ongoing basis.

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System Support Engineer I

Requirements-Systems Support Engineer I Job

  • As a System Support Engineer I, you must have one year of IT experience with IT administration and support experience with windows administration and management
  • Completed Bachelor’s degree needed
  • Strong communication skills
  • Superb confidence in front of clients
  • Capable of working in a supportive team environment
  • Must have great management skills

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  • We offer a competitive salary, excellent benefits
  • Flexible work environment. 

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