Support Engineer in USA

Data Engineer

We are looking for a Support Engineer in USA for our company. Our company needs a person who is ready to kick-start a career in technology. You will get an opportunity to grow in various roles within the company.

Company NameEasyPost   
Updated7th Dec22, Wednesday
LocationUnited States
Job TypeRemote
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Responsibilities-Support Engineer in USA

  • As a Support Engineer in USA, you will provide first-level contact and convey resolutions to the customer’s problem
  • you will give customers complete and quick feedback on their problems
  • Must Troubleshoot all tickets 
  • You will be responsible for providing clear documentation of the issues and steps taken to solve them
  • Must serve as a communication link between customers and critical internal teams
  • Make sure that customers feel the efforts you made to solve their issues

Check out latest IT jobs in USA

You can also search for latest IT Support Analyst job in England

Requirements-Support Engineer in USA

  • Must have a solid attitude to learn quickly
  • Superb analytical problem solver
  • As a support engineer, you have to prioritize competing demands on your time
  • You must have good written and verbal communication skills

Check out latest IT Support Specialist Jobs in Australia

support engineer in USA

Perks and Benefits

  • We offer comprehensive medical, vision, dental, and life insurance
  • Enjoy a competitive compensation package and equity
  • 401(k) match
  • We will provide a Flexible work schedule and paid time off
  • Collective culture with a highly supportive team
  • Unlimited growth opportunities
  • You will get chances to make massive contributions at a hyper-growth company
  • Must make an impression on a product helping ship millions of packages per day.

You can also search for the latest IT jobs in Australia

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