Service Desk Analyst jobs in Remote, Hiring Now

Service Desk Manager

Service Desk Analyst jobs, Remote IT jobs, IT help desk jobs, and more are now available on our website IT Jobs Update.

Job titleService Desk Analyst
Primary LocationRadnor, PA, US
Alternate LocationWork from Home
Work ArrangementWork from Home
Pay Range$19.66-$29.52
Bonus Potential5%
Job idR70744

The Role at a Glance:

In this job, you will independently perform and provide routine assignments for your assigned area(s) of responsibility regarding established procedures/guidelines. You will remotely deliver a full range of technical services and support to your network, applications, hardware, and software.

What you’ll be doing

Service Desk Analyst
  • Works overtime as required.
  • Fulfill or exceed departmental standards and service quality.
  • Service Desk Analyst provides routine work independently, following established processes and guidelines.
  • He offers orientation and practices to new customers over the phone.
  • Service Desk Analyst escalates network, application, and telecommunication problems to support the business’s highest level of system availability for the company.
  • Provides administration to employees or internal customers in resolving escalated technology problems promptly.
  • Service Desk Analyst provides regular telephone and remote support to customers.

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  • 2-3+ Years of proficiency in direct end user and server support adding Microsoft systems and support.
  • High School diploma or GED or at least Associate degree instead of required proficiency.
  • Service Desk Analysts must have a Strong understanding of Microsoft and Windows desktop operating systems and registry support.
  • Strong knowledge of TCP/IP and Ethernet technology.
  • Proficiency in experience and designing Microsoft Office Applications, OWA, Exchange, and PDA devices.


  • Proficiency with Microsoft Office accounts (Word, Excel, PowerPoint, Outlook).
  • Significant potential to work in a fast-paced environment.
  • Agile Mindset; acknowledgment of Agile methodologies 
  • Excellent designing skills.

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What’s it like to work here?

What’s in it for YOU:

  • A clearly defined career infrastructure to help you successfully balance your career.
  • Offer Leadership improvement and virtual training opportunities.
  • PTO/parental leave
  • Provide attractive 401K and employee benefits.
  • Provide free financial advisory, health coaching, and employee inspecting program.
  • A leadership team that prefers Your health and well-being, providing a remote work environment and sustainable work hybrid conditions
  • Effective productivity/technology instruments and training

Remote IT Jobs and Top-Paying jobs

For more information about IT jobs and Remote It jobs, visit our website IT Jobs Update. We provide here detailed information about IT Jobs in the USA. Our perception is to provide equal opportunities for young people to get the latest IT jobs information to expand further the top-paying IT jobs and IT Jobs worldwide.


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