Salesforce CPQ Job Remote based at Intercom, Hiring Now.

Location: USA Only
Job Nature: Full-Time

About Us

Before describing the remote Salesforce CPQ Job, we will describe Intercom.
Intercom is revolutionizing customer support by providing powerful messaging and automation solutions. With a customer base of over 25,000 global organizations, including Atlassian, Amazon, and Lyft Business, Intercom enables personalized and efficient customer experiences at scale.
It facilitates over 500 million monthly messages and interactions with over 600 million active end users.
If you want to join a company that helps businesses grow revenue through in-product messaging and other innovative solutions, Intercom is the place for you!

What’s the opportunity?

The GTM Systems team, a part of the Business Systems group, is seeking an experienced Salesforce (CPQ) Quality Assurance Lead who can play a vital role in enhancing our Go To Market teams’ support capabilities. As a Salesforce (CPQ) QA Lead, you’ll oversee the QA efforts of Salesforce Sales Cloud and CPQ, including all associated integrations, from lead to quote conversions.
Your ultimate goal will be to ensure a seamless lead-to-quote conversion process that accurately reflects financial information, reduces the risk of errors and auditing issues, and enhances employee and customer experiences.
You’ll work collaboratively with the development team to ensure the delivery of high-quality software by developing and executing test plans, test cases, and test scripts.

What will I be doing?

As a Salesforce CPQ, you will have to do the following things:

1. Take the lead in developing and executing test plans, test cases, and scripts to ensure top-notch quality of Salesforce Sales Cloud and CPQ applications, including complex lead-to-quote scenarios and related integrations.
2. Ensure compliance with regulatory requirements such as accounting standards, tax laws, and pricing regulations by validating the Salesforce CPQ system against them to calculate prices, taxes, and discounts accurately.
3. Conduct functional, regression, integration, and performance testing to identify defects and ensure the application meets high standards for quality.
4. Develop and implement automation testing frameworks to streamline manual testing efforts.
5. Maintain test data and test environments to support testing activities.
6. Establish and maintain testing metrics and KPIs, and provide regular updates to stakeholders.
7. Define testing standards, processes, and best practices and ensure adherence.
8. Collaborate with project managers to ensure timely testing of deliverables.
9. Keep updated with industry trends and best practices in Salesforce and Salesforce CPQ testing and quality assurance.

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What skills do I need?

For the Salesforce CPQ, you need the following skills:

1. Have 16 year’s degree in Computer Science or a related field.
2. Possess 5+ years of experience in Salesforce testing and quality assurance, including 2+ years in a leadership or management position.
3. Demonstrate a strong understanding of Salesforce development, configuration, and customization.
4. Have experience with automation testing frameworks and tools like Gearset or Copado.
5. Exhibit excellent analytical and problem-solving skills.
6. Possess strong communication and collaboration skills.
7. Hold Salesforce certifications such as Administrator, Sales Cloud Consultant, Salesforce CPQ Specialist, Platform App Builder, or Platform Developer I (certifications are a plus).
8. Show enthusiasm for startup culture and fast-paced learning.

Benefits

After joining Salesforce CPQ, you will enjoy the listed perks:

1. Enjoy a competitive salary and meaningful equity.
2. Relish in the convenience of catered lunch and dinner served every weekday, a variety of breakfast foods, and a fully stocked kitchen.
3. Receive comprehensive medical, dental, and vision coverage with total funding.
4. Please take advantage of our open vacation policy, ten corporate holidays, and our Paid Parental Leave Program.
5. Get commuter benefits and a 401k plan for your daily travel and financial goals.
6. Keep your bike safe with our in-office bicycle storage.
7. Use Macbooks as our standard equipment, but let us know what equipment helps you get your job done.
8. Join fun events with fellow Intercomrades, friends, and family!

Apply Process

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