Product Manager in London

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As Retail Accounts Product Manager in London, you will define product strategies, develop new ideas, and refine existing Retail Accounts suggestions. You will learn about the latest developments in the retail accounts market, customer insights and broader innovations that we can learn from. In addition, you will own ongoing product management for a specific suite of accounts, as well as excel over specific retail account projects. You will guide business performance and planning, risk and customer experience management.

Depending on the team, most of our roles offer flexible working.

So what would you be doing?

•Develop a PCA product strategy based on the bank’s intentions, customer and market insights.

Develop great new ideas and improvements to existing products based on insights.

Develop a delivery roadmap to articulate and share your vision and plan while working with change and value. Working with Value Stream provides a vision and roadmap for this product

•Gain insights into your customers’ needs by gathering insights from a variety of sources, including frontline feedback, customer feedback and EODs. Improve how we gather feedback and support.

• Stay on the pulse of market, competitor, technology and customer transformation – and pass this knowledge on to the team.

 Push the bar upwards to see how we work, pointing to continuous improvement and mobility.

Start business management for your product, build a strong understanding of drivers of financial performance, work with channels and finance stakeholders to make accurate predictions.

•Effectively manage risk for your products, be clear on applicable behavioral risks, and how you will understand, track and control it for your product set. Make sure the product governance process is followed.

 Build strong relationships between the entire team, your key stakeholder groups and the senior team.

Work with stores and telephone banking to ensure that partners are equipped to communicate and process your product.

Skills As A Product Manager

•As a product manager in London you should Enthusiastic about providing unparalleled service and convenience to customers

 Able to work and learn fast in a fast, fun and dynamic environment

Ready to stick to something – if someone jumps from job to job we get nervous because we want people who are ready to learn and grow.

* Make sure you do a great job with the quality of what you do and exceed expectations

And we are a bank’s risk is a part of what we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to take care of any problems.

We always help colleagues to develop their abilities. But to be successful in this endeavor, you must already be able to do most of these wonderful things

Understand the risks associated with your job and what it means for you, Metro Bank and all our stakeholders

• You will have product management experience inside or outside current accounts.

•You will have experience developing strategies and / or products.

You will understand customer needs, insights and distribution. You will have experience from initial insights, to idea development and delivery.

You will have experience working with Value Stream Delivery, either as a Business Owner or as a Product Owner.

You will have leadership experience and will have confidence in communicating openly and honestly, building relationships at senior level and using different styles of influence.

•You will have strong business management and analytical skills, specialize in business dealings, analyze using a variety of sources and make accurate predictions.

• You will be confident in decision making and problem solving, making sure that you take into account different perspectives when assessing and controlling the risk.

You will be a strong communicator, able to solve complex topics and suggest simple and practical solutions.

You will have experience in coaching and mentoring colleagues in product management practices, which will go a long way.

You will need to be able to plan ahead as well as prioritize and manage your time.

Important Footnotes Diverse teams are really the best teams. We know that candidates (especially women, research tells us) can be barred from applying for a job unless they mark every box. We also know that ‘normal’ office hours are not always workable, and while we may not be able to meet every flexible work request, we are happy to be asked. So if you are excited about working with us and think you can do a lot of what we are looking for but you are not sure that you are still 100% there; why not take a look at it Apply? Please note that if we are overwhelmed with amazing candidates, sometimes we may even quit our jobs for applications. Good luck!

Metro Bank

London Permanent Full Time

Reference: 161331755

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