IT Support Technician

IT Support Technician

We are hiring an IT Support Technician for our company Amentum to support our DHS customers in their regional CONUS facilities.

Company NameAmentum
Updated5th Dec22, Monday
LocationUS-NY-New York NY
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Responsibilities-IT Support Technician Job

  • As an IT Support Technician, you will be responsible for providing LAN administrator support with the configuration and management of network communication devices, network storage arrays, and tape backup units
  • Must help network attached devices such as computers, printers, biometric devices, electrocardiograms, x-ray machines, and sensors. 
  • You will be responsible for assisting in testing, applying, and managing server configurations and related security patches
  • Keep an eye on assignment groups and troubleshooting required to resolve tickets
  • Conduct new equipment deployments
  • Understand the requirements of the customers and develop requirements that will allow execution by the engineering team
  • Take part in pre-scheduled after-hours support of weekly on-call rotation. 

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Perks and Benefits

We offer a Hiring Salary Range: of $55,000 – $70,000, and it will be decided by the qualification, knowledge, experience, skills, and abilities of the applicant. This post includes a competitive benefits package.

IT Support Technician


  • Must have an associate’s Degree, and one year of IT-related support experience, preferably at a help desk.
  • five years of IT-related support experience
  • Capable of handling troubleshooting and sorting out desktop, network,
  • Excellent technical writing, documentation, and presentation skills
  • Always ready to perform physically demanding tasks, such as bending, kneeling, stretching
  • Valid driver’s license, required 
  • Comfortable wearing a mask and providing evidence of vaccination status to others

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Preferred Qualifications

  • Working experience in IT support in an Enterprise environment
  • Capable of executing comprehensive knowledge across key tasks 
  • Ability to perform IT hardware repairs 
  • Plan and lead technology projects
  • Must have technical expertise across multiple project assignments
  • ITIL v4, MCSE, A+, Security+, Network+ certifications is a plus.

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