IT Support Team Lead

IT Support Team Lead

We are searching for an IT Support Team Lead for our company Booking. Our team needs a highly dedicated and passionate person. 

Company NameBooking
Updated5th Dec22, Monday
Salary$83,800 – $92,000 annually
LocationNew York, ENGLAND
Job TypeRemote
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Responsibilities-IT Support Team Lead

  • As an IT Support Team Lead, you will provide direction and guidelines to the team in a changing environment.
  • Give orders to your team through communication according to team goals.
  • You will be responsible for the actions of your team.
  • Provide opportunities for experiments and new suggestions within the team
  • Capable of sorting out the issues and providing guidelines for effective problem resolution
  • Must manage the backlog
  • Identify and create the talent of team members.
  • Share all your best practices with other Team Leads in Support.
  • Must know the aftereffects of your actions on the business
  • Check out the team members’ performance according to the company guidelines.
  • You will behave as a role model for the team.
  • Must provide reports and data to support your assessments 

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IT Support Team Lead


  • Must be confident enough to support desktop hardware and peripherals
  • Excellent knowledge and working experience in configuration, support, and Apple operating systems
  • Excellent understanding of a Windows domain, DNS, DHCP
  • Superb working knowledge of Google Workspace, Chrome, and Gmail
  • Expertise in using a ticketing system for logging and solving issues
  • Expertise in troubleshooting and network printers
  • Fantastic communication skills in English 
  • Always ready to learn quickly and easily absorb technical knowledge
  • Good decisive nature
  • Excellent time-management skills
  • Multiple years of experience as a hands-on IT Support technician
  • Capable of managing a team that is spread across various locations

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Perks and Benefits

  • Opportunity to work in a fast-paced and performance-driven culture.
  • You will able to use technical expertise and leadership capabilities
  • Must promote new engineering solutions.
  • Enjoy Competitive compensation, and benefits package
  • We offer Salary Range for this role is $83,800 – $92,000 annually. 
  •  Full-time.

Must read: Remote Software Engineering Jobs in 2023:In-Demand Front-End Development Jobs

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IT is a rapidly expanding business with different high-paying jobs and opportunities for advancement. It is also one of the most promising sectors for finding a remote job. Because information technology is such a diverse sector with several career opportunities, so if you want to search for latest IT job opportunities then, do visit our website IT Jobs Update. Here you find different articles related to IT jobs in our Blogs section.


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