IT Support Engineer 

IT Support Engineer 

IT Support Engineer 

  •  IC Resources
  •  Southend-on-Sea, UK
  •  Dec 26, 2022

IT Software & SaaS


What – IT Support Engineer (Contract Role)

Where – Based in London

When – Actively seeking appropriate profiles now

Why – Opportunity to work with a market leader in Aerospace, Defence, and Security 

IT Support Engineer 

Responsibilities as an IT Support Engineer will be:

Handle errors professionally over the telephone and email

Logging, categorizing, and prioritizing errors according to team procedures

Run full diagnostics to enable fixed resolutions for the first time.

Keeping customers informed throughout the fault lifecycle from initial customer engagement to resolution

Manage various scheduled tasks for customers to verify that customer systems are up and running.

Desired Skills for IT Support Engineer:

Familiarity with the following: Windows, Linux, and virtualization technologies

Defined interest in networking and WAN

Natural ability to troubleshoot and solve the problem

Able to use own initiative to complete a range of tasks

If you think this role would be a great fit or would like to discuss other IT roles, it would be great to get in touch. Please contact Clever Kang at IC Resources.

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