IT Support Engineer in London 

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IT Support Engineer in London 

IT Support Engineer in London (Hanger Lane – London)

  •  Hemmersbach
  •  London, UK
  •  Jan 25, 2023

IT Software & SaaS

JOB DESCRIPTION

Skills Required for IT Support Engineer in London:

Previous experience sitting down with the customer to solve problems. Comfortable with a number of deskside technologies developed in a fast-paced environment. Due to the varied nature of the role, this may be subject to better reference or vetting.

IT Support Engineer in London 

Role as IT Support Engineer in London:

As part of a wider yet highly committed support team, you will work directly onsite to provide dedicated deskside and print support services. As an IT Support Engineer in London, you are fully supported by your Service Delivery Manager, your Team Leader, and of course, your colleagues in every aspect of your work with the client.

You will be assigned a variety of tickets throughout the day, addressing each one with empathy, in practice and in principle, with a strong sense of customer service – each ticket will not only be resolved but in the customer’s face, with a smile – a job well done.

This is a role where you will have a direct impact on people’s day-to-day working lives. With nothing more frustrating than a computer or printer not working, you’ll be the go-to person, working directly with customers in a much more profitable way.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 subsidiaries. We exclusively deliver to leading companies in the IT industry. We go the extra mile – we not only inspire our customers but also make the world a better place: 20% of our profits go to our direct action Hammersbach Rhino Force, Hammersbach Kids Family, and Hammersbach Climate Force. This is why Hemmersbach is an IT company with a social purpose.

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