IT Support Desk Specialist-AVP

IT SOX Manager

 Our team is searching for an IT Support Desk Specialist for our company Citi. We need passionate and determined technologists to assist us in building the future of global banking. 

Company NameCiti
Updated21st Dec22, Wednesday
LocationNew York
To apply for IT Support Desk Specialist Job Please:Click Here

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Requirements-IT Support Desk Specialist Job

  • As an IT Support Desk Specialist, you have to provide Level 1 & Level 2 support to the senior executives of Citi.
  • Must create and manage the relevant and requisite Executive Support processes and procedures 
  • You will be responsible for the support and functionality of all Executive Management technical requirements, including mobile devices, desktops, laptops, and tablets used in the office. 
  • Responsible for understanding executive needs
  • You have to maintain executive technology to provide a suitable level of availability.
  • Must research and support technology independently and in collaboration with Technology partners.
  • You have to give a New Product Review and marketing.

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IT Support Desk Specialist

Qualifications-IT Support Desk Specialist

  • Must have 5 + years of experience in Infrastructure Technologies delivery with a proven track record of operational process
  • You must be capable of communicating technical concepts to a non-technical audience.
  • Must be capable of working with virtual and in-person teams
  • Able to work under pressure or to a deadline
  • Working experience in a Financial Services and global environment preferred
  • Excellent communication skills
  • Superb diagnostic skills
  • Completed Bachelor’s/University degree 
  • CompTIA A+/Net+, Microsoft, Cisco, and ITIL certifications are required.

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