IT Desktop Support Technician in Uk

IT Help Desk Support
  •  Worcester
  •  Gloucester, UK
  •  Feb 01, 2023

Permanent IT Software & SaaS


Responsibilities as IT Desktop Support Technician in Uk:

As IT Desktop Support Technician in Uk you have a good general education A good general level of numeracy and literacy (this will usually include GCSEs in English language and maths or equivalent) Good knowledge of client IT hardware (PCs, printers, scanners) and software

Knowledge of WAN/LAN, network, and server technologies. Knowledge of NHS IT systems

IT Desktop Support Technician in Uk

Skills Required for IT Desktop Support Technician in Uk:

Educated to degree level in an IT-related subject or equivalent industry standard IT qualification such as CAN, CNE, MCP, MCSE, CompTIA or equivalent qualification or relevant experience Microsoft qualification or equivalent.


Competency or working knowledge of ITIL v3 concepts



Previous experience working in a customer service environment Experience analyzing, diagnosing and resolving complex IT system problems Previous experience in first or second-line technical support Previous experience using service desk/help desk software Experience with imaging and patching technologies

Highly qualified in an IT-related subject Experience in supporting IT within the NHS setting person specification

IT Desktop Support Technician in Uk

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