The latest Help Desk Technician Job announcement is a rewarding option to connect with the company in IT. The company is a tremendous provider of IT services, and now they are looking for qualified persons to attach to their crew. If you are pursuing a Help Desk Technician Job in the USA, then this tremendous chance is your right choice.
Their team is determined to supply quality IT services to their clients. If you are focused on learning more about the current IT jobs in the USA, then kindly visit the website and contact them today.
Detail About Help Desk Technician
Date Posted:
21 September, 2022
Location:
Tampa, USA
Job Title
Help Desk Technician
Job Type
Full Time
Organization
ITResources
About ITResources
The main characteristics of our success are communication, patience, and aptitude by providing talent that meets your specific desires, company culture, and technical aptitude.
We predict challenges and provide innovative solutions for our clients by staying connected to the IT sector. ITResources consults with you to determine your requirements and then sets out to find the best possible candidates through our comprehensive screening process.
When you join us, we not only pertain you to exceptional skills in the industry, but we also give hands-on relief throughout the entire hiring process, ensuring a seamless experience.
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Job Responsibilities
1- Examine all related issues to computer software and hardware, comprising operating systems like Mac and Windows.
2- First, via phone or email communication for clients requiring technical assistance.
3- Responsible for hiking the customer through the problem-solving procedure.
4- Execute remote troubleshooting.
5- Organize all unresolved problems to the next level of support
6- Record problems and their resolution in logs
7- Follow-up and update customers.
Requirements:
1- Required qualification for this post is must have a bachelor’s degree in IT, Computer Science, and also related domain
2- Minimum one-year experience as a service desk technician or another technical support role
3- Ability to diagnose and resolve primary technical issues
4- *Hybrid
*This role does not provide H-1B sponsorship
*NO 3rd Party Recruiters
*Must live in the US to apply
How to Apply
Apply online and submit your resume if you are interested and ready to meet our requirements for a vacancy for the Help Desk Technician Job 2022 in USA.
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