Digital Project Manager WCC326192


Job Details:

Salary range:  £47,568 – £50,559 per annum. Salary is negotiable depending on experience 

Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP

Hours per week: 36

Contract type:  2 Permanent and 1 x Maternity Cover (Temporary)

Closing date:  8 March 2022

Contact details for an informal discussion: Gary Robson, Head of Digital via email on [email protected]

About Us:

Growth Planning & Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. 

he Role:

As a Digital Project Manager within our Housing Digital Project team, you can make your decisive contribution to the lives of local communities.  For the past two years, we’ve been on a journey to deliver the highest possible standards of accommodation for our residents. Digital has a vital role in ensuring repair work is dealt with quickly and that issues such as anti-social behavior are tackled effectively.  It’s also critical to achieving a zero-carbon future. We’ve recently delivered substantial digital projects such as CRM and Omni-channel. Our support has resulted in European and national customer service awards, including Business Support Team of the Year for the digital project team. 

Managing your own varied portfolio, you’ll take the lead on the delivery of strategic transformation programs and projects. These include the instigation, scoping and project management of change initiatives covering technology and systems, as well as wider issues around processes and people.  It’s diverse, challenging and fast-paced work that’s leading the way for local authorities across the nation.

Please refer to the Job Description for more information.  

About You:

As a Digital Project Manager, You’ll have a strong track record in delivering major IT or digital projects, including more comprehensive organizational change. This should cover defining and mapping business processes and data flows, and re-engineering using BA techniques. Expertise in agile and lean working practices is essential, while the experience of the local or central government would be helpful. 

To make the most of this opportunity, you’ll also need well-developed communication and collaboration skills, the ability to build strong working relationships, and a talent for coaching and motivating others.

The Council and its partners are committed to achieving diverse shortlists for all vacancies at Band 4 or above to support our desire to increase the number of staff from underrepresented groups in our workforce. As part of this ambition, if you are from a Black, Asian and Multiple Ethnic backgrounds (B.A.M.E.) you can self-declare this to the hiring manager as part of our positive action commitments.

What We Offer:

Westminster is an amazing place. There are 250,000 diverse residents, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people working here every day. Our mission is to create a city for all. We’re an organisation that wants the very best for our residents: a supportive and safe environment, the chance to grow and learn throughout their lives, to build fantastic careers in world-leading industries, to have access to high-quality, affordable housing and to retire into the community with dignity and pride.

We want Westminster to be a place where you can make the most of your talents as a Digital Project Manager and thrive as an individual. That’s why we’re proud to have won Best Health & Wellbeing Initiative in the 2020/21 Business Culture Awards. By being the best you can be, you’ll help us adapt to the changing needs of our organization and communities.  

At Westminster City Council, we are passionate about our aim to be an inclusive workplace for all that reflects the communities we serve, and we believe everyone is valued. We particularly welcome applicants from underrepresented backgrounds, including B.A.M.E, Black, Asian and Multiple Ethnic backgrounds, LGBTQ+ and those with hidden or visible disabilities. We’re committed to ensuring all our staff – regardless of gender, age, religion, sexuality, ethnicity or disability – can succeed. We value diversity and appreciate that people work in different ways. So, as a Timewise employer we work to provide flexible working arrangements and an empowering environment that enables you to be your best, that is the Westminster Way.



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