Developer Support Engineer-IT Job in USA

developer support engineer

We are searching for a Developer Support Engineer for our company. You will be responsible for designing, growing, and facilitating technical support in support of the development of a healthy developer and creator ecosystem.

Company NameMeta
Updated13th Dec22, Tuesday
LocationLos Angeles, CA
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Developer Support Engineer Responsibilities

  • As a developer support engineer, you must understand and explain inefficiencies in the current technical Program Support infrastructure.
  •  Maintain partnership in creating a solid community presence within the Meta Horizon Worlds and VR ecosystems
  •  Must create and manage new and existing technical content to give a positive impression on the future success of Horizon and VR developers.
  •  You have to provide program members with practical solutions to technical problems.
  •  Find out and communicate deep trends about the developer communities to Engineering teams and the broader company.
  •  Provide suggestions for the technical requirements of Program developers to relevant Engineering teams, Documentation teams, and Leadership.
  •  You have to maintain partnerships with the Programs, Product, and Engineering teams to bring improvements in the developer experience within the Meta ecosystem.

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developer support engineer

Minimum Qualifications

  • You must have 3+ years of experience in game development or adjacent gaming fields
  •  Must have 1+ year of experience developing in VR, 2D, Horizon Worlds, and other scripting environments
  •  Working experience in leading cross-functional efforts across competing priorities
  •  Excellent communication and problem-solving skills
  •  Capable of handling things independently and overcoming obstacles by developing creative solutions
  •  Completed Bachelor’s Degree or equivalent experience

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Preferred Qualifications

  • Must have working experience with Zendesk or other ticketing systems
  • Maintain and track record of building successful developer support functions
  • You must be Creative, resourceful, and highly organized
  • Completed Degree in Computer Science, Software Engineering
  • Must have expertise and familiarity using Discord

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