Location: USA Only
Job Nature: Full-Time
About Us
Before describing the remote Associate Strategic Account Job, we will describe Twilio.
Twilio is a leader in providing businesses and developers with innovative real-time communication and data solutions. Our cutting-edge technology helps companies create exceptional customer experiences and build better applications worldwide.
While our headquarters are in San Francisco, we have a global presence across South America, Europe, Asia, and Australia. Our journey to becoming a globally anti-racist, anti-oppressive, and anti-bias company continues; Twilio remains committed to actively opposing racism and all forms of oppression and bias.
We firmly believe in promoting diversity, equity, and inclusion in all aspects of our business, wherever we operate.
Our workforce consists of thousands of Twilions from different backgrounds and experiences.
We always seek to expand our team with more talented individuals who share our vision for growth and innovation.
About the job
We’re seeking a skilled individual for the post of Associate Strategic Account to take charge of our connections with crucial Communication platform clients who utilize our messaging, voice, and email offerings.
As the Strategic Account Executive, your primary responsibility will be to foster and expand Twilio’s communications business within your designated accounts.
Your role as a Associate Strategic Account will involve leading sales cycles that require careful analysis and consultation with customers who operate large-scale, global, compliance-focused, and use case-specific businesses, all while navigating competitive landscapes.
Success in this position relies on building robust collaborations with teams across various departments, such as product management, finance, support, and operations.

LI-Remote
At Twilio, we offer equal opportunities to all applicants, employees and also for Associate Strategic Account. We firmly stand behind Equal Employment Opportunity and Affirmative Action without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, political beliefs, or any other legally protected characteristics.
We also comply with applicable laws regarding qualified applicants with criminal histories.
We believe in providing reasonable accommodations to qualified individuals with disabilities and disabled veterans throughout our job application process.
Please get in touch with us at [email protected] if you require assistance or an accommodation due to a disability.
Responsibilities
It would be best if you had the following responsibilities as an Associate Strategic Account at Twilio.
- Lead and expand significant Public Sector customer accounts.
- Devise and implement account strategies that result in consistent revenue, gross margin, and gross profit outcomes.
- Collaborate closely with other Twilio teams to pinpoint fresh revenue prospects in your account portfolio.
- Work as part of a cross-functional account team alongside finance, product, support, and services team representatives.
- Conduct thorough forecasting, meet or surpass objectives, and guide executive management.
- Engage in highly consultative sales cycles with our largest clients by intently understanding their needs and effectively advocating for their views within the organization.

Qualifications
For the Post of Associate Strategic Account, we require the following qualifications:
At Twilio, we recognize that not all applicants may possess the exact skills outlined in a job description. We value various experiences from different industries, and we encourage individuals who meet the required qualifications to apply.
While having the desired qualifications may strengthen your candidacy, we welcome applicants with alternative experiences for Associate Strategic Account post.
So, if you’re starting your career or your trajectory hasn’t been traditional, we urge you not to let that hold you back from exploring opportunities with Twilio.
We are always seeking guys who can offer our team fresh perspectives and unique talents.
- Minimum of 3-5 years of experience in strategic or significant account sales, handling quantitative and analytical products and solutions for customers.
- Responsible for managing relationships, cross-selling, upselling, and providing solutions consultation.
- Capable of interacting with both technical and business leaders, building productive partnerships, and influencing their understanding.
- Formulates analytical account development strategies, utilizing data to identify opportunities and demonstrate value.
- Proven track record in managing business forecasts and financial models.
- Possesses an entrepreneurial mindset and is eager to create processes and establish programs.
- Accomplished at delivering revenue and gross profit results, particularly for large-scale and enterprise customers.
- Strong written and verbal communication skills.
- Bachelor’s Degree or equivalent years of experience.
We Need Extra
For the post of Associate Strategic Account you need the following things:
- Extensive background in working with telecom companies, which may include SMS aggregators, carriers, or global communications platforms.
- Possesses domain expertise from a highly quantitative industry, such as advertising optimization, investment banking, healthcare, security, or commodity trading. This expertise may pertain to non-standard segments.
- Previous experience selling Software, SaaS, CPaaS, or PaaS solutions.
You can also check this job :Senior Product Data Scientist Job
What We Offer
We offer our employees and also our Associate Strategic Account the following extras.
At Twilio, we provide a range of attractive benefits that extend beyond just competitive compensation. Our comprehensive benefits package includes ample time off, parental and wellness leave, healthcare benefits, retirement savings programs, and more.
Please note that specific offerings may vary by location.

Twilio thinks big. Do you?
At Twilio, we value problem-solving, initiative-taking, adaptability, and an eagerness to try new things and want our Associate Strategic Account to act in similar way.
These traits embody Twilio Magic, and we actively seek out colleagues who share these values.
Furthermore, we encourage employees to positively impact their communities by supporting their volunteer and donation efforts.
If you’re ready to achieve your full potential, perform your best work, and become your best version of yourself, we invite you to apply for this role. If this position doesn’t align with your interests, we encourage you to explore other opportunities at Twilio.
Keep in mind that this role is open to candidates outside Colorado, California, New York, and Washington.
The estimated pay ranges for this role are provided below for candidates hired in those specific locations.
- Twilio offers employees competitive pay, equity plan participation, and benefits.
- The estimated pay range for this position varies by location, with the highest capacity for those based in New York, Washington State, or the San Francisco Bay area, California.
- In addition, to pay, this role is eligible for health care insurance, 401(k) retirement account, paid sick time, spent personal time off, and paid parental leave.
- This position is also eligible for commission earnings.
- Twilio values its employees who embody its core values and encourages volunteering and donation efforts to make a positive change in their communities.
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